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Privacy Policy

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment details (processed securely via third-party providers)

  • Order history

  • Any other information you provide via forms, emails, or customer support
     

We may also collect non-personal information, such as IP address, browser type, and browsing behaviour using cookies and analytics tools.

2. How We Collect Information

We collect information when you:

  • Make a purchase on our website

  • Sign up for our newsletter or promotions

  • Contact us via email, forms, or chat

  • Interact with our website, emails or ads (via cookies or tracking pixels)

3. Why We Collect Your Information

We collect and use your information to:

  • Process and deliver orders

  • Communicate with you about your orders or enquiries

  • Improve our website and services

  • Send marketing emails (only with your consent)

  • Comply with legal obligations

4. Cookies and Tracking Technologies

Our site uses cookies to enhance your experience, track performance, and understand usage patterns. You can control or disable cookies via your browser settings.

5. Disclosure to Third Parties

We do not sell your personal data. We may share your information with trusted third parties such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery and logistics providers

  • Email marketing services (e.g., Wix Email Marketing, GoHighLevel)

  • Legal or regulatory authorities, if required by law
     

These third parties are only given the information needed to perform their function and are required to handle your data securely.

6. How We Store and Protect Your Information

  1. We use Wix’s secure infrastructure and HTTPS encryption to protect your data. Access to personal data is limited to authorised personnel.

  2. Wix complies with applicable data protection regulations and may store data in various secure locations around the world.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent for marketing

  • Request deletion of your data (where applicable)

To exercise these rights, contact us at:

Email: honor@dayapetfoodco.com.au

Phone: +61 409 961 269

8. Links to Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Daya Pet Food Co

Email: honor@dayapetfoodco.com.au
Phone: +61 409 961 269
Website: https://www.dayapetfoodco.com

OPENING HOURS

MONDAY - FRIDAY 9:00am-5pm

 SATURDAY 11:00 - 3:00

Online Store always open

ADDRESS

Black Mountain, 4563

QLD, Australia

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