
Privacy Policy
1. What Personal Information We Collect
We may collect the following types of personal information:
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Name
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Email address
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Phone number
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Delivery address
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Payment details (processed securely via third-party providers)
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Order history
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Any other information you provide via forms, emails, or customer support
We may also collect non-personal information, such as IP address, browser type, and browsing behaviour using cookies and analytics tools.
2. How We Collect Information
We collect information when you:
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Make a purchase on our website
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Sign up for our newsletter or promotions
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Contact us via email, forms, or chat
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Interact with our website, emails or ads (via cookies or tracking pixels)
3. Why We Collect Your Information
We collect and use your information to:
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Process and deliver orders
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Communicate with you about your orders or enquiries
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Improve our website and services
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Send marketing emails (only with your consent)
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Comply with legal obligations
4. Cookies and Tracking Technologies
Our site uses cookies to enhance your experience, track performance, and understand usage patterns. You can control or disable cookies via your browser settings.
5. Disclosure to Third Parties
We do not sell your personal data. We may share your information with trusted third parties such as:
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Payment processors (e.g., Stripe, PayPal)
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Delivery and logistics providers
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Email marketing services (e.g., Wix Email Marketing, GoHighLevel)
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Legal or regulatory authorities, if required by law
These third parties are only given the information needed to perform their function and are required to handle your data securely.
6. How We Store and Protect Your Information
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We use Wix’s secure infrastructure and HTTPS encryption to protect your data. Access to personal data is limited to authorised personnel.
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Wix complies with applicable data protection regulations and may store data in various secure locations around the world.
7. Your Rights
You have the right to:
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Access your personal information
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Request corrections
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Withdraw consent for marketing
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Request deletion of your data (where applicable)
To exercise these rights, contact us at:
Email: honor@dayapetfoodco.com.au
Phone: +61 409 961 269
8. Links to Other Sites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Daya Pet Food Co
Email: honor@dayapetfoodco.com.au
Phone: +61 409 961 269
Website: https://www.dayapetfoodco.com